Free Delivery on All Orders Above ₹499
For orders below ₹499, a flat shipping fee of ₹49 applies.
How Your Order Ships
💳
Step 1
Order Placed
You complete payment online (prepaid)
📦
Step 2
Packed
Your order is checked and packed
🚚
Step 3
Out for Delivery
We message you when it leaves
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Step 4
Delivered
Delivered to your doorstep
Payment Policy
- →We accept online payments only — Credit Card, Debit Card, UPI, Net Banking via Razorpay.
- →Cash on Delivery (COD) is not available. All orders are prepaid.
- →Your payment is processed securely via Razorpay with 256-bit SSL encryption.
- →GST Invoice is available for all orders — request via email after purchase.
Cancellation, Returns & Exchange
Please read this before placing your order.
- •Cancellation: you can cancel an order from My Orders until it is packed. Once it's packed it can't be cancelled. For a paid order, our team reviews the refund and confirms it; approved refunds go back to your original payment method.
- •Returns: baby products are hygiene-sensitive, so delivered items can't be returned or refunded.
- •Exchange: if an eligible product arrives damaged, you can ask for an exchange within 24 hours of delivery from My Orders. We replace it with the same product.
Damaged or Wrong Items
If you receive a damaged or incorrect item:
- 1Record an unboxing video before opening the package — this is mandatory for any claim.
- 2Request an exchange from My Orders within 24 hours of delivery, or email babyworldexpress@gmail.com.
- 3Share your order number, photos/video of the damage, and a clear description.
- 4Our team reviews it within 24–48 hours and arranges a replacement if the claim is valid.
Have a shipping question?
Our team is available Mon–Sat, 10am–7pm IST
Contact Support →